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Every Manager's Desk Reference, by The Editors and Designers of Alpha Books, Alpha Editors
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Providing self-contained how-to sections, this reference guide includes contributions from leading experts in the fields of managing organizations, marketing, stress and time management, and customer service.
- Sales Rank: #1039620 in Books
- Published on: 2002-01-17
- Released on: 2002-01-01
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x 2.60" w x 5.90" l, 3.78 pounds
- Binding: Paperback
- 1344 pages
About the Author
Dale Furtwengler (president of a business consulting firm specializing in performance) on performance appraisals; Stephen Windhaus (consultant for a marketing and planning firm), Janet Bigham Bernstel (author and financial journalist) on getting organized; George Kops (founder of Focus Communications) on business presentations; Jeff Davidson (author of The Complete Idiot's GuideA (R) to Time Management and The Complete Idiot's GuideA (R) to Stress Management on time, stress management and project management; Elizabeth O'Leary (Senior Editor in AOL's newsroom) on leadership; Nancy Stevenson (author and corporate manager) on motivating people; plus top authors on Business Writing, Customer Service, Effective Meetings, Conducting a Job Interview and more!
Most helpful customer reviews
3 of 3 people found the following review helpful.
Unbelieveable!!!
By Lulu1146
I agree with the reviewer who said he couldn't believe all this advice for such little money!
If you are, as I am, a new manager, this book will be invaluable to you!
It is chock full of do's, don'ts, and guides for everything you could think of.
Get this book. It is 1,331 pages of excellence!
1 of 1 people found the following review helpful.
Well written, no-nosense practical advice for managers
By Jose
A reviewer indicated that this book is only suitable for people who have never been managers or never took college courses. As a Learning and Development professional with 30+ years of actual management experience, I have literally hundreds of books in my library relating to the topics included in this book. Most of my customers are college-degreed and in management roles for a good number of years, and they still find this book the most useful when they seek practical advice.
I bought this book shortly after it's publication, and to this day I believe this is one of the best written and no-nonsense reference book for any level of management. It is a real bargain when you consider how much the "flavor of the month" management book goes for these days. Moreover, when you look at most of those publications, what you get is a restatement of the obvious and little, if any roll-up-your-sleeves guidance on what to do on your own to make it happen; the book is often just the hook for the training event or the consulting engagement.
In contrast to the others, the contributors of Every Manager's Desk Reference do not stop at giving you background on each topic, they actually list specific questions to help you assess and think through a particular situation, provide you with direct action steps you can take and the reasons why you should, and tips on how you can make things happen. It is written in an easy to read, conversational style that does not waste words. I highly recommend it.
4 of 5 people found the following review helpful.
Should be required reading
By A Customer
Companies should present new managers with a copy of this book upon hiring or promotion. So much useful material here from giving feedback to employees to reading financial statements. Mine is dog-eared already.
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